Support Center
Find answers to common questions and get help with Bible for Americans
Frequently Asked Questions
General Questions
Technical Issues
Privacy & Data
Subscriptions & Purchases
Troubleshooting Steps
Before contacting support, please try these general troubleshooting steps:
Force Close and Restart
Close the app completely and reopen it. On iOS, swipe up from the bottom (or double-click the Home button) and swipe the app away. On Android, open Recent Apps and swipe the app away.
Restart Your Device
A simple device restart can resolve many temporary issues.
Check for Updates
Make sure you have the latest version of the app from the App Store or Google Play. Updates often include bug fixes.
Update Your Operating System
Ensure your device's iOS or Android version is up to date. Older OS versions may have compatibility issues.
Reinstall the App
If all else fails, uninstall the app and reinstall it from the app store. Note that this will reset your preferences, bookmarks, and reading progress.
Contact Support
Email Support
Email: hello@storqlabs.com
When contacting support, please include:
- App name (Bible for Americans)
- Device model and operating system version
- Clear description of the issue
- Screenshots if applicable
Please note: We do not offer phone support or live chat. Email is the only supported contact method. We aim to respond within 7 business days.