Support Center
Find answers to common questions and get help with Cornhole Stats
Frequently Asked Questions
General Questions
How to Use
Troubleshooting
General Troubleshooting Steps
Before contacting support, please try these general troubleshooting steps:
Force Close and Reopen
Close the app completely from your recent apps and reopen it.
Restart Your Device
A simple device restart can resolve many temporary issues.
Check for Updates
Make sure you have the latest version of the app from the App Store or Play Store.
Check Device Storage
Ensure your device has sufficient storage space for the app to save data.
Reinstall the App
If all else fails, uninstall and reinstall the app. Note: This will delete your game history.
Device Requirements
- iOS: iOS 15.0 or later (iPhone only)
- Android: Android 10.0 or later
- Storage: Minimal storage required for app and local game history
- Internet: Not required - app works fully offline
Known Limitations
- This app is NOT an official scoring system and is not affiliated with any cornhole governing body (ACO, ACL, etc.)
- Game history is stored locally only - deleting the app will delete all data
- The app is designed for casual play, not official tournament use
- Rules implemented may not reflect the latest official updates
- Users are responsible for verifying all scores
What We Can Help With
We CAN Help With
- App crashes and technical issues
- Bug reports
- Feature questions and how-to guides
- Privacy and data questions
- General feedback and suggestions
We CANNOT Help With
- Cornhole rules disputes (verify with official sources)
- Scoring disputes between players
- Recovering lost game history (stored locally only)
- Third-party device or OS issues
- Official tournament scoring verification
Contact Support
Email Support
Email: hello@storqlabs.com
When contacting support, please include:
- App name (Cornhole Stats)
- Device model (e.g., iPhone 15, Pixel 8)
- OS version (e.g., iOS 17.2, Android 14)
- Clear description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
Please note: Cornhole Stats is developed by an independent developer. Support is provided on a best-effort basis. We do not offer phone support or live chat. We aim to respond to emails within 7 business days, but response times may vary. We reserve the right to not respond to abusive or unreasonable requests.