Support Center
Find answers to common questions and get help with LoveSignal
ENTERTAINMENT APP
LoveSignal is for entertainment only. Results are randomly generated and have no scientific basis. Do not make real-life decisions based on app results.
Frequently Asked Questions
General Questions
How to Use
Troubleshooting
General Troubleshooting Steps
Before contacting support, please try these general troubleshooting steps:
Force Close and Reopen
Close the app completely from your recent apps and reopen it.
Restart Your Device
A simple device restart can resolve many temporary issues.
Check for Updates
Make sure you have the latest version of the app from the App Store or Play Store.
Check Permissions
Go to your device settings and ensure the app has the permissions it needs (microphone, motion).
Reinstall the App
If all else fails, uninstall and reinstall the app. Note: This will delete your scan history.
Important Reminders
- Entertainment Only: LoveSignal is a novelty app for fun - results are randomly generated
- No Real Detection: The app does NOT actually detect compatibility, emotions, or feelings
- No Audio Recording: Microphone is used for volume levels only - no audio is recorded
- Local Storage: All data is stored locally on your device - deleting the app deletes all data
- Privacy First: We collect zero personal data
- Don't Take It Seriously: Have fun, but never make real decisions based on app results
Contact Support
Email Support
Email: hello@storqlabs.com
When contacting support, please include:
- App name (LoveSignal)
- Device model (e.g., iPhone 14, Pixel 7)
- OS version
- Clear description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
Please note: LoveSignal is developed by an independent developer. Support is provided on a best-effort basis as resources allow. We do not offer phone support or live chat. We aim to respond to emails within 7 business days, but response times may vary. We reserve the right to not respond to abusive or unreasonable requests.