Support Center
Find answers to common questions and get help with Spikeball Scoreboard
Frequently Asked Questions
General Questions
How to Use
Troubleshooting
General Troubleshooting Steps
Before contacting support, please try these general troubleshooting steps:
Force Close and Reopen
Close the app completely from your recent apps and reopen it.
Restart Your Device
A simple device restart can resolve many temporary issues.
Check for Updates
Make sure you have the latest version of the app from the App Store or Play Store.
Check OS Version
Ensure your device is running a supported OS version (iOS 15+ or recent Android).
Reinstall the App
If all else fails, uninstall and reinstall the app. Note: This will delete your match history and settings.
Known Limitations
- This app is NOT an official scoring system and is not affiliated with Spikeball Inc., IRF, SRA, or any governing body
- Match history is stored locally only - deleting the app will delete all data
- The app is designed for casual/recreational play, not official tournament use
- Extended use with screen-on may affect battery life
- Rules implemented may not reflect the latest official updates
Contact Support
Email Support
Email: hello@storqlabs.com
When contacting support, please include:
- App name (Spikeball Scoreboard)
- Device model (e.g., iPhone 14, Pixel 7)
- OS version
- Clear description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
Please note: Spikeball Scoreboard is developed by an independent developer. Support is provided on a best-effort basis as resources allow. We do not offer phone support or live chat. We aim to respond to emails within 7 business days, but response times may vary. We reserve the right to not respond to abusive or unreasonable requests.